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Cannaray Black Friday

Subscription Policy

Last updated: 3 November 2026

Many Cannaray products are available on subscription, so you get your favourites delivered automatically and save money.

How it works

When you choose subscribe and save, you'll pay for your first order at checkout. Further orders are created and charged automatically to the same payment method on the schedule you choose, at the subscription price shown when you signed up. We'll email you before each renewal.

Price changes

If the price of a product in your subscription changes, we'll tell you by email before your next order is charged, and you can cancel before then.

Pause, skip or cancel

There's no minimum term. You can pause, skip an order, change products or frequency, or cancel at any time from your account, or by contacting us. Changes must be made before your next order is processed, usually at least 2 days before your renewal date.

Failed payments

If a payment fails, we'll email you and try again. If payment still can't be taken, your subscription may be paused until your details are updated.

Delivery and returns

Subscription orders follow our Shipping Policy and Returns and Refunds Policy.

Contact us

Email hello@cannaray.co.uk or use our Contact page.

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