We want to make sure your order arrives quickly, safely, and with clear delivery options.
Blood Tests
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Courier: Royal Mail 24-Hour Tracked
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Free Delivery: All blood test orders qualify for free next-day delivery.
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Cut-off Time: Orders placed before 12:00pm (midday) are dispatched the same day for next-day delivery. Orders placed after 12:00pm are dispatched the following working day.
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Note: Orders placed after 12:00pm on Friday will be dispatched on Monday.
Customer Sample Delivery
Courier: The kit contains a Royal Mail 24-Hour Tracked label
Step 1: Take your test in the morning, ideally before 10am, and on an empty stomach
Drink plenty of water beforehand to stay well hydrated and help blood flow.
Post your sample immediately after taking it, ideally before 12pm.
We recommend posting samples Monday–Thursday only. Posting later in the day or before weekends may delay delivery and could require the sample to be retaken.
Step 2: Securely apply your Royal Mail tracked 24 return label to the outside of the SafeTpack ready for postage. Please make sure not to cover the UN3373 marking.
Step 3: To find a mailbox with same day collection time, visit www.royalmail.com/services-near-you
Step 4: Most results are available within 72 hours after the laboratory receives your sample.
Please follow the instructions included with your kit carefully when collecting your sample.
Wellness Products (Gummies, Capsules & Powders)
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Tracked Delivery (Standard):
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Royal Mail 2–3 business days (ground shipping).
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£3.99 per order, or free for orders over £30.
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Next-Day Tracked Delivery:
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Royal Mail 1 business day if ordered by 12:00pm (midday).
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Orders placed after 12:00pm are shipped the next working day.
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£5.99 per order, or free for orders over £70.
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Weekend Orders: Any order placed after 12:00pm on Friday will be dispatched on Monday.
Tracking
Once your order has been dispatched, you will receive a tracking number by email or SMS so you can follow your delivery in real time.